Our Values

We keep focused on the Customer

    - Providing reliable fast customer service

    - Delivering on our promises

    - Listening to the needs of the customer and acting on them  

We act with Integrity

    - Demonstrating a commitment to integrity and ethics

    - Doing what is right for our customers, the community and ourselves

    - Taking care of the environment

    - Communicating all relevant information   

We show Respect

    - Showing respect for and valuing all individuals for their diverse backgrounds, experience, styles, approaches and ideas

    - Listening to ideas, supporting individual growth and recognising success

    - Acting with courtesy, care and understanding of all

    - Admitting and tolerating mistakes, and learning from them

    - Focusing on finding solutions and achieving results, rather than making excuses or placing blame  

We strive for Quality

    - Delivering the highest quality products to our customers

    - Constantly striving to improve our people, systems, procedures, products and services

We Innovate

    - Generating long term visions for the business

    - Developing and implementing radical ideas

    - Exploring new ways to achieve our vision

    - Being prepared to take risks

    - Developing improved procedures that add value